Privacy Policy

Introduction

Timbra Arlington Heights Tree Service respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We collect information that you provide directly to us, including:

• Name, email address, phone number, and mailing address
• Property address and details about requested services
• Payment information for processing transactions
• Communications you send to us, including emails and phone calls
• Any other information you choose to provide

We may also automatically collect certain information about your device and how you interact with our website, including IP address, browser type, pages visited, and time spent on pages.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our tree care services
• Process your service requests and transactions
• Send you confirmations, updates, and service-related information
• Respond to your comments, questions, and customer service requests
• Send you marketing communications about our services (with your consent)
• Monitor and analyze trends, usage, and activities related to our services
• Detect, prevent, and address technical issues and fraudulent activity
• Comply with legal obligations and protect our legal rights

How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• With service providers who perform services on our behalf, such as payment processing or scheduling
• With professional advisors, such as lawyers and accountants
• To comply with legal obligations, court orders, or government requests
• To protect the rights, property, and safety of our company, customers, or others
• In connection with a business transaction, such as a merger or sale of assets
• With your consent or at your direction

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your information
• The right to object to or restrict certain processing of your information
• The right to opt out of marketing communications

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device. You can control cookies through your browser settings, but disabling cookies may limit your ability to use certain features of our website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected information from a child under 13, we will delete that information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Timbra Arlington Heights Tree Service

3365 N Arlington Heights Rd STE G

Arlington Heights, IL 60004

Phone: (847) 534-9304